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Debtor Follow Ups
Solutions

Eye on Books can take care of your debtor follow ups, giving you the time and peace of mind to focus on building strong, positive relationships with your clients.

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Our Debtor Follow Ups Services

Chasing overdue debts is often at the end of a business owner’s to-do list, which in turn affects cash flow and business performance. Contacting clients about overdue debts can also be uncomfortable for even the most experienced business professional.

Eye on Books can take care of this hassle for you by respectfully contacting your debtors and requesting payment from them. This service is popular with business owners who want to retain positive relationships with their clients while maintaining consistent cash flow.

Here’s how our debtor follow up services can benefit your business:

  • Regular debtor follow ups improve cash flow within a business, so you can pay wages, overheads and take care of other costs
  • Studies show that invoices not paid within 90-days have a higher likelihood of not being paid at all. Regular debtor follow up reduces the chances of invoices remaining unpaid
  • Follow ups are conducted respectfully and professionally so you retain goodwill with your clients
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100% Local Support

All our debtor follow up services are handled in-house by our WA-based team, with no overseas outsourcing.

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Tailored Solutions

No matter which package you choose, we customise your debtor follow up services to fit your business needs and your budget.

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In-Person Support

Want to meet face-to-face? We’re happy to come to your office, or you’re welcome to visit us at our Stirling office.

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Affordable Service

We offer cost-effective solutions and never recommend services you don’t need.

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CFO-Level Expertise

Gain access to the expertise of a fully qualified CFO and a team of skilled bookkeepers, without the high cost.

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More Time for You

We take debtor follow ups off your plate so you can focus on what you do best: running and growing your business.

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We Grow with You

As your business evolves, we adapt your debtor follow up services to support new challenges.

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Get in Touch

Have a question or need a custom quote for our debtor follow up services? Reach out to our friendly team today. We’ll get back to you as soon as possible with helpful advice and practical solutions.

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Why should I outsource debtor follow ups instead of doing it myself?

Chasing overdue payments can strain client relationships and consume valuable time. By outsourcing to Eye on Books, you can maintain professionalism while freeing up your schedule to focus on growing your business.

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Will my clients be upset if someone else contacts them about outstanding invoices?

Not at all. We approach all debtor follow ups with respect, courtesy and professionalism, ensuring that your client relationships remain strong.

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Are you a debt collection agency?

No, we are not a debt collector. We act as an extension of your business, following up outstanding invoices regularly so you can avoid the need for formal debt collection services.

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How often do you recommend following up with debtors?

We recommend a regular follow up schedule such as weekly, fortnightly or monthly depending on your business’s invoice volume and cash flow needs. Consistency is key to reducing overdue accounts.

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Is this service affordable for small businesses?

Yes. Our debtor follow up service is charged on an hourly basis, making it an affordable and flexible option even for small businesses.